At DIY Adviser we
recognize that privacy is important. This Policy applies to all of the services
and website operated by The Cistek Group LLC under the name of “DIY Adviser”.
If you have any
questions about this Policy, please feel free to contact us through our website
or write to us at DIY Adviser,
Information we collect and how we use it:
We offer a number of
services that do not require you to register for an account or provide any
personal information to us, such as reading DIY Adviser articles and viewing
videos. In order to provide you with advice and guidance on specific projects,
we may collect the following types of information:
- Information you provide - When you ask us a question
or subscribe to our newsletter through our website, we ask you for
personal information (such as your name, email address and optionally your
phone number). We may combine the information you submit under your
account with information from other DIY Adviser services or third parties in
order to provide you with a better experience and to improve the quality
of our services. For certain services, we may give you the opportunity to
opt out of combining such information.
- DIY Adviser cookies – The DIY Adviser does not
currently use cookies but may in the future.
- Log information - When you use DIY Adviser
services, our internet service provider’s servers automatically record
information that your browser sends whenever you visit a website. These server
logs may include information such as your web request, Internet Protocol
address, browser type, browser language, etc.
- User communications - When you send email or other
communication to DIY Adviser, we may retain those communications in order
to process your inquiries, respond to your requests and improve our
services.
- Affiliated sites - We offer some of our
services in connection with other web sites. Personal information that you
provide to those sites may be sent to DIY Adviser in order to deliver the
service. We process such information in accordance with this Policy. The
affiliated sites may have different privacy practices and we encourage you
to read their privacy policies.
- Links - DIY Adviser may present
links in a format that enables us to keep track of whether these links
have been followed. We use this information to improve the quality of our
search technology, customized content and advertising.
- Other sites - This Privacy Policy applies
to web sites and services that are owned and operated by DIY Adviser. We
do not exercise control over the sites displayed as search results or
links from within our various services. These other sites may place their
own cookies or other files on your computer, collect data or solicit
personal information from you.
DIY Adviser may process
personal information to provide our own services. In some cases, we may process
personal information on behalf of and according to the instructions of a third
party, such as our advertising partners.
Our purposes for the sue of personal informaiton include:
- Providing our services to users, including the
display of customized content and advertising;
- Your phone number will only be used by the DIY
Adviser in order to contact you with respect to the question you submitted
on our website or other website related business. Your phone number will not be provided
to third parties.
- Use of your name in our articles and videos in
the context of the questions you posed and the solution or help we
provided;
- Auditing, research and analysis in order to
maintain, protect and improve our services;
- Ensuring the technical functioning of our
network; and
- Developing new services.
DIY Adviser may process
personal information to provide our own services. In some cases, we may process
personal information on behalf of and according to the instructions of a third
party, such as our advertising partners.
Choices for personal information
When you sign up for a
particular service that requires registration, we ask you to provide personal
information. If we use this information in a manner different than the purpose
for which it was collected, then we will ask for your consent prior to such
use.
If we propose to use
personal information for any purposes other than those described in this Policy
and/or in the specific service notices, we will offer you an effective way to
opt out of the use of personal information for those other purposes. We will
not collect or use sensitive information for purposes other than those
described in this Policy unless we have obtained your prior consent.
You can decline to
submit personal information to any of our services, in which case DIY Adviser
may not be able to provide those services to you.
Information sharing
DIY Adviser only shares
personal information with other companies or individuals outside of DIY Adviser
in the following limited circumstances:
- We have your consent. We require opt-in consent
for the sharing of any sensitive personal information.
- We provide such information to affiliated
companies or other trusted businesses or persons for the purpose of
processing personal information on our behalf. We require that these
parties agree to process such information based on our instructions and in
compliance with this Policy and any other appropriate confidentiality and
security measures.
If DIY Adviser becomes
involved in a merger, acquisition, or any form of sale of some or all of its
assets, we will provide notice before personal information is transferred and becomes
subject to a different privacy policy.
We may share with third
parties certain pieces of aggregated,
non-personal information, such as the number of users who searched for a
particular term, for example, or how many users clicked on a particular
advertisement. Such information does not identify you individually.